Support & Assistance

Help Center

We’re here to make your Gauravshali Sohala experience smooth and enjoyable

Find answers to common questions about tickets, seating, membership, event access, and booking support. If you still need help, our team is just a call or email away.

How Can We Help?

Whether you are booking for the first time or need help with seating, age policy, or membership questions, this page will guide you through the most common support topics.

Ticket Booking

Need help purchasing 1-day, 2-day, Gaurav, or VIP-Gaurav passes? We can guide you through the booking process.

Seating Selection

Select your preferred seating zone during checkout for Day 2. Exact seat numbers are not assigned in advance.

Membership Support

Questions about member pricing, active membership status, or eligibility for discounted passes? Reach out to us.

Contact Support

Get in touch

If you need assistance with ticket booking, seating selection, or membership-related questions, please contact our support team.

Phone: 408-549-5996
Website: marathi.com

Support Hours

Our team will do its best to respond as quickly as possible to help you complete your booking and answer event-related questions.

General Questions: Ticketing, event info, passes
Technical Help: Booking issues, page errors, payment concerns
Membership Help: Member pricing and account support
Best way to reach us: Email for detailed support, phone for urgent help

Frequently Asked Questions

How do I buy tickets?

Use the official booking link and select the pass type that best fits your needs. Member and non-member pricing options are shown during booking.

Can I select my seat?

You can select your preferred seating zone for Day 2 during booking. Specific seat numbers are not assigned in advance.

Is Day 1 open to children?

No. July 17 is strictly for ages 18+ only.

Are kids allowed on Day 2?

Yes. July 18 is open to all ages, and kids under 4 attend free.

What if I am an MKM member?

Active MKM members are eligible for discounted pricing on selected ticket categories.

What should I do if my payment fails?

Try again after refreshing the page or use another payment method. If the issue continues, contact the support team with details.

Will I get a confirmation after booking?

Yes. Once your booking is completed successfully, you should receive a confirmation from the booking platform.

Who do I contact for website issues?

Please email webmaster@marathi.com for website, booking, or technical support.

Before You Contact Us

Check your membership

Confirm that your membership is active before booking if you want to receive member pricing.

Keep your details ready

Have your email address, phone number, and booking information available when contacting support.

Use the official links

Always use the official MKM website and booking pages for accurate event and ticket information.